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Unit Group (L4) • 3256

3256 — Medical Assistants

3 TECHNICIANS AND ASSOCIATE PROFESSIONAL› 32 Health Associate Professionals› 325 Other Health Associate Professionals› 3256 Medical Assistants

Explore overview, tasks, skills, education, work context, earnings, and pathways for this Unit Group.

L4 CODE: 3256
Job summary
  • Medical Assistants (KeSCO 3256) supports outcomes in the Health & Medical Services sector by applying job-specific knowledge
  • standards
  • and tools to deliver quality services or outputs. Duties and complexity vary by employer
  • work setting
  • and seniority level
  • but the occupation generally requires reliability
  • competence
  • and continuous learning.
Minimum entry requirement summary
Diploma or Certificate
Future outlook
  • Future trends such as digital transformation
  • automation
  • climate resilience
  • and changing consumer needs are shaping most occupations. Workers who continuously upskill (digital literacy
  • quality standards
  • safety
  • customer service
  • and modern tools) are more resilient and competitive.
Sectors and industries
Health & Medical ServicesTechnical ServicesOperations SupportField ServicesQuality/ComplianceMaintenance
Employment prospects (narrative)
  • Prospects depend on national and county demand
  • sector investment
  • policy priorities
  • and supply of trained workers. Job seekers improve prospects by gaining practical experience
  • building a portfolio or track record
  • earning relevant certifications
  • and being flexible on location and sub-sector.
Key tasks (structured)
  • Provide patient/client assessment and basic clinical support within scope
  • Administer treatment/medication as authorised and monitor response
  • Support diagnostics, specimen handling, and referrals where applicable
  • Maintain patient records and ensure confidentiality
  • Apply infection prevention and control (IPC) procedures
  • Provide health education, counselling, and follow-up guidance
  • Support emergency response and triage where needed
  • Collaborate with multidisciplinary healthcare teams
  • Maintain equipment readiness and report faults
  • Participate in quality improvement, audits, and CPD activities
Core skills
  • Communication (verbal and written)
  • Teamwork and collaboration
  • Problem-solving and critical thinking
  • Time management and prioritisation
  • Attention to detail and accuracy
  • Customer service orientation
  • Integrity and ethical conduct
  • Adaptability and continuous learning
  • Decision-making and judgement
  • Documentation and record-keeping
  • Digital literacy (basic)
  • Safety awareness and compliance mindset
Technical / occupational skills
  • Clinical procedures within scope of practice
  • Patient assessment and monitoring
  • Medication administration principles
  • Infection prevention and control (IPC)
  • Emergency response basics (BLS/triage awareness)
  • Health records and documentation
  • Client education and counselling basics
  • Specimen handling basics (where relevant)
  • Confidentiality and ethics in care
  • Team-based care coordination
Transferable / soft skills
  • Leadership and supervision (as one progresses)
  • Negotiation and stakeholder management
  • Conflict resolution
  • Presentation and public speaking
  • Creativity and innovation
  • Emotional intelligence
  • Planning and organisation
  • Resilience and stress management
  • Service mindset and empathy
  • Networking and relationship building
  • Analytical thinking
  • Professionalism and work discipline
Skills & competencies (general description)
  • Prospects depend on national and county demand
  • sector investment
  • policy priorities
  • and supply of trained workers. Job seekers improve prospects by gaining practical experience
  • building a portfolio or track record
  • earning relevant certifications
  • and being flexible on location and sub-sector.
Certifications, licenses & registration
  • Professional council registration/licensing (mandatory where regulated)
  • Basic Life Support (BLS) / CPR (often required)
  • Infection Prevention and Control (IPC) training
  • CPD credits/renewals (where required)
Education & training pathways (narrative)
  • TVET certificate/artisan programme aligned to the occupation
  • Diploma programme for more advanced technical roles
  • Attachment/industrial training/apprenticeship
  • Competency assessment/trade test (where applicable)
  • Experience-based progression into senior technician/foreman/supervisor roles
Education pathways (structured)
  • TVET certificate/artisan programme aligned to the occupation
  • Diploma programme for more advanced technical roles
  • Attachment/industrial training/apprenticeship
  • Competency assessment/trade test (where applicable)
  • Experience-based progression into senior technician/foreman/supervisor roles
Minimum entry requirements
  • Minimum education: Diploma or Certificate
  • Basic literacy and numeracy (reading, writing, and basic calculations)
  • Good conduct, reliability, and professional behaviour
  • Ability to follow instructions, procedures, and workplace rules
  • Basic digital literacy where the role uses computers/phones
  • Physical/medical fitness where the role is physically demanding or safety-sensitive
  • Regulatory registration/licensing where required (profession-dependent)
  • Background checks/clearance for sensitive roles where applicable
Relevant courses to consider
  • Nursing
  • Clinical Medicine
  • Medicine and Surgery
  • Midwifery
  • Pharmacy
  • Medical Laboratory Sciences
  • Public Health
  • Nutrition and Dietetics
  • Physiotherapy
  • Community Health
  • Occupational Safety and Health (OSH)
Institutions where to learn
  • Universities (accredited public and private universities offering relevant programmes)
  • National Polytechnics and TVET institutions (diploma, certificate, artisan programmes)
  • Technical Training Institutes and Vocational Centres
  • Professional Colleges and Accredited Training Academies
  • Sector Training Authorities and Recognised Centres of Excellence
  • Employer-based Academies and Apprenticeship Programmes
  • Online Learning Platforms (supplementary; verify recognition for regulated fields)
  • Industry Associations and Professional Bodies (short courses/CPD)
Work environment & conditions (narrative)
  • Workplace policies
  • Team collaboration
  • Quality standards
  • Workshop/lab
  • Field support
  • Equipment handling
  • Inspections
  • Health & safety
  • Confidential records
Typical employers / places of work
  • Hospitals
  • clinics
  • health centres
  • NGOs and community health programmes.
Work setting
Not specified.
Work schedule
Full-time commonDaytime hours commonDeadlines possible
Employment type
Formal employment possible
Salary ranges
Entry
KES 30,000 – 80,000
Mid
KES 80,000 – 150,000
Senior
KES 150,000+
Earnings, wages & prospects (narrative)
  • Entry-level typical range (illustrative): KES 30,000 – 80,000
  • Mid-level typical range (illustrative): KES 80,000 – 150,000
  • Senior/experienced typical range (illustrative): KES 150,000+
  • Earnings vary by employer (public/private), location, allowances, commissions, overtime, risk factors, and scarcity of skills
How to become one
  • Study in a technical or vocational programme
  • complete industrial attachments and build experience in applied technical roles.
Career progression
  • Entry/Intern → Junior Practitioner → Mid-level → Senior Specialist
  • Senior Specialist → Team Lead/Principal → Manager/Head of Unit (where applicable)
  • Some pathways include consultancy, research, training, or policy roles
Related & alternative occupations
  • Other occupations within the same KeSCO major group
  • Support roles in the same sector/industry
  • Supervisory roles related to this occupation’s work area
  • Specialist variants of the same occupation (where they exist)
Occupation titles
3256-11 — Assistant, medical
3256-12 — Assistant, metrist
3256-13 — Assistant, ophthalmic