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Unit Group (L4) • 7422

7422 — Information and Communications Technology Installers And Servicers

7 CRAFT AND RELATED TRADES WORKERS› 74 Electrical And Electronic Trade Workers› 742 Electronics and Telecommunications Installers And Repairers› 7422 Information and Communications Technology Installers And Servicers

Explore overview, tasks, skills, education, work context, earnings, and pathways for this Unit Group.

L4 CODE: 7422
Job summary
  • Information and Communications Technology Installers And Servicers (KeSCO 7422) supports outcomes in the Skilled Trades & Crafts sector by applying job-specific knowledge
  • standards
  • and tools to deliver quality services or outputs. Duties and complexity vary by employer
  • work setting
  • and seniority level
  • but the occupation generally requires reliability
  • competence
  • and continuous learning.
Minimum entry requirement summary
Artisan Certificate or Apprenticeship
Future outlook
  • Future trends such as digital transformation
  • automation
  • climate resilience
  • and changing consumer needs are shaping most occupations. Workers who continuously upskill (digital literacy
  • quality standards
  • safety
  • customer service
  • and modern tools) are more resilient and competitive.
Sectors and industries
Skilled Trades & CraftsConstructionManufacturingRepairs & MaintenanceCraftsInfrastructure
Employment prospects (narrative)
  • Prospects depend on national and county demand
  • sector investment
  • policy priorities
  • and supply of trained workers. Job seekers improve prospects by gaining practical experience
  • building a portfolio or track record
  • earning relevant certifications
  • and being flexible on location and sub-sector.
Key tasks (structured)
  • Plan and prioritise daily work activities to meet targets and deadlines
  • Follow workplace procedures, standards, and relevant regulations
  • Carry out core job duties accurately and safely
  • Use job tools/equipment/software correctly and maintain them appropriately
  • Communicate progress, issues, and requirements with supervisors and colleagues
  • Serve clients/customers professionally and resolve routine queries
  • Document work completed, maintain records, and submit routine reports
  • Identify errors, risks, or service gaps and propose improvements
  • Work as part of a team and coordinate tasks across units
  • Maintain confidentiality and ethical conduct where required
  • Comply with occupational safety and health (OSH) guidelines
  • Participate in training, mentoring, or continuous improvement activities
Core skills
  • Communication (verbal and written)
  • Teamwork and collaboration
  • Problem-solving and critical thinking
  • Time management and prioritisation
  • Attention to detail and accuracy
  • Customer service orientation
  • Integrity and ethical conduct
  • Adaptability and continuous learning
  • Decision-making and judgement
  • Documentation and record-keeping
  • Digital literacy (basic)
  • Safety awareness and compliance mindset
Technical / occupational skills
  • Use of hand and power tools safely
  • Installation, maintenance, and repair procedures
  • Reading drawings/specifications and measurements
  • Troubleshooting and fault diagnosis
  • Quality control and workmanship standards
  • Equipment handling and preventive maintenance
  • Workplace safety and PPE usage
  • Basic electrical/mechanical principles (as relevant)
  • Material handling and storage
  • Site readiness and task planning
  • Compliance with standards and inspections
Transferable / soft skills
  • Leadership and supervision (as one progresses)
  • Negotiation and stakeholder management
  • Conflict resolution
  • Presentation and public speaking
  • Creativity and innovation
  • Emotional intelligence
  • Planning and organisation
  • Resilience and stress management
  • Service mindset and empathy
  • Networking and relationship building
  • Analytical thinking
  • Professionalism and work discipline
Skills & competencies (general description)
  • Prospects depend on national and county demand
  • sector investment
  • policy priorities
  • and supply of trained workers. Job seekers improve prospects by gaining practical experience
  • building a portfolio or track record
  • earning relevant certifications
  • and being flexible on location and sub-sector.
Certifications, licenses & registration
  • Trade test / competency certification (where applicable)
  • Occupational Safety and Health (OSH) certification (strongly recommended)
  • Equipment-specific operator certification (where applicable)
  • First Aid certification (recommended in many workplaces)
Education & training pathways (narrative)
  • TVET certificate/artisan programme aligned to the occupation
  • Diploma programme for more advanced technical roles
  • Attachment/industrial training/apprenticeship
  • Competency assessment/trade test (where applicable)
  • Experience-based progression into senior technician/foreman/supervisor roles
Education pathways (structured)
  • TVET certificate/artisan programme aligned to the occupation
  • Diploma programme for more advanced technical roles
  • Attachment/industrial training/apprenticeship
  • Competency assessment/trade test (where applicable)
  • Experience-based progression into senior technician/foreman/supervisor roles
Minimum entry requirements
  • Minimum education: Artisan Certificate or Apprenticeship
  • Basic literacy and numeracy (reading, writing, and basic calculations)
  • Good conduct, reliability, and professional behaviour
  • Ability to follow instructions, procedures, and workplace rules
  • Basic digital literacy where the role uses computers/phones
  • Physical/medical fitness where the role is physically demanding or safety-sensitive
  • Regulatory registration/licensing where required (profession-dependent)
  • Background checks/clearance for sensitive roles where applicable
Relevant courses to consider
  • Diploma/Certificate in Electrical/Electronics Engineering
  • Diploma/Certificate in Mechanical Engineering
  • Civil/Construction Technology
  • Welding and Fabrication
  • Plumbing and Pipefitting
  • Refrigeration and Air Conditioning
  • Automotive Mechanics
  • Plant/Machine Operation
  • Occupational Safety and Health (OSH)
  • CAD/Draughting basics
Institutions where to learn
  • Universities (accredited public and private universities offering relevant programmes)
  • National Polytechnics and TVET institutions (diploma, certificate, artisan programmes)
  • Technical Training Institutes and Vocational Centres
  • Professional Colleges and Accredited Training Academies
  • Sector Training Authorities and Recognised Centres of Excellence
  • Employer-based Academies and Apprenticeship Programmes
  • Online Learning Platforms (supplementary; verify recognition for regulated fields)
  • Industry Associations and Professional Bodies (short courses/CPD)
Work environment & conditions (narrative)
  • Workplace policies
  • Team collaboration
  • Quality standards
  • Construction site
  • Workshop
  • Tool use
  • Safety gear
  • Physical work
Typical employers / places of work
  • Public sector institutions
  • private companies
  • NGOs and community-based organisations depending on the sector.
Work setting
Not specified.
Work schedule
Full-time commonOvertime possibleProject-based peaks
Employment type
Formal employment possibleInformal employment possibleSelf-employment common in some contextsContract/casual work possible
Salary ranges
Entry
KES 20,000 – 60,000
Mid
KES 60,000 – 100,000
Senior
KES 100,000+
Earnings, wages & prospects (narrative)
  • Entry-level typical range (illustrative): KES 20,000 – 60,000
  • Mid-level typical range (illustrative): KES 60,000 – 100,000
  • Senior/experienced typical range (illustrative): KES 100,000+
  • Earnings vary by employer (public/private), location, allowances, commissions, overtime, risk factors, and scarcity of skills
How to become one
  • Join a vocational training centre or apprenticeship programme in the trade
  • practice under experienced workers
  • obtain any required licences and build a reputation for quality.
Career progression
  • Trainee/Junior → Skilled worker → Senior skilled worker
  • Senior skilled worker → Foreman/Supervisor → Contractor/Business owner (common in trades)
Related & alternative occupations
  • Electricians
  • Plumbers and Pipe Fitters
  • Carpenters and Joiners
  • Welders and Flame Cutters
  • Painters and Related Workers
  • Air Conditioning and Refrigeration Mechanics
Occupation titles
7422-11 — Cabler, data
7422-12 — Cabler, telecommunications
7422-13 — Erector, radio aerial
7422-14 — Erector, television aerial
7422-15 — Fitter, computer equipment
7422-16 — Fitter, electronic/radar equipment
7422-17 — Fitter, electronic/radio
7422-18 — Fitter, electronic/television
7422-23 — Fitter, slot machine
7422-21 — Fitter, telegraphic equipment
7422-22 — Fitter, telephone/fax
7422-24 — Fitter, vending machine
7422-25 — Installer, computer hardware
7422-26 — Installer, telegraph
7422-27 — Installer, telephone
7422-28 — Jointer, cable: data
7422-31 — Jointer, cable: telecommunications
7422-32 — Jointer, cable: telegraph
7422-33 — Jointer, cable: telephone
7422-34 — Mechanic, computer
7422-35 — Mechanic, radio
7422-36 — Mechanic, telegraph
7422-37 — Mechanic, telephone
7422-38 — Mechanic, television
7422-41 — Repairer, radio
7422-42 — Repairer, telecommunications equipment
7422-43 — Repairer, television
7422-44 — Servicer, communications technology
7422-45 — Servicer, radio
7422-46 — Servicer, telegraph
7422-47 — Servicer, telephone
7422-48 — Servicer, television
7422-51 — Technician, communications: telecommunications
7422-52 — Technician, computer: hardware
7422-53 — Technician, telecommunications
7422-54 — Worker, cable: data
7422-55 — Worker, cable: telecommunications
7422-56 — Worker, cable: telegraph
7422-57 — Worker, cable: telephone
7422-58 — Worker, line: telecommunications
7422-61 — Worker, line: telegraph
7422-62 — Worker, line: telephone
7422-63 — Worker, wire: telegraph
7422-64 — Worker, wire: telephone