Summary
Manager, Computing Services is responsible for provide infrastructure support for new releases and deployments; interact with business team to understand service level agreements and communicate the same to team members; mentor and direct team members for timely completion of assigned projects within their professional field.
Minimum entry
Not specified.
Future outlook
Not specified.
Description
Manager, Computing Services is responsible for provide infrastructure support for new releases and deployments; interact with business team to understand service level agreements and communicate the same to team members; mentor and direct team members for timely completion of assigned projects within their professional field.
Employment prospects
The job has potential for growth
Tasks
- Provide infrastructure support for new releases and deployments. Interact with business team to understand service level agreements and communicate the same to team members. Mentor and direct team members for timely completion of assigned projects. Oversee infrastructure upgrades, modifications and deployments. Conduct risk assessment and develop mitigation plans. Perform root cause analysis of infrastructure problems and develop resolution plans. Maintain all documentations for deployments, maintenance, upgrades, and problem resolution activities. Act as a primary contact for all customer queries and issues.
Skills
Core skills
Not specified.
Technical skills
Not specified.
Transferable skills
Not specified.
Certifications
Not specified.
Education
Not specified.
Relevant courses
Not specified.
Institutions
Not specified.
Minimum requirements
Not specified.
Work context
Not specified.
Where they work
Not specified.
Work setting
Not specified.
Schedule
Work in an office environment May travel to meet with clients or attend conferences. Work 40-hour week May occasionally work overtime to meet deadlines.
Employment type
Not specified.
How to become one
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Career progression
Not specified.
Related occupations
Not specified.