Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect information when you use the KeSCO Explorer and Career Navigator services.
About this policy
This policy applies to the KeSCO Explorer, Career Navigator, and related services (including dashboards and read-only API integrations). It explains what information we collect, why we collect it, and how you can exercise your choices.
Information we collect
Information you provide
- Account details (e.g., name, email) where login is used.
- Career Navigator assessment responses and feedback submissions.
- Download form details (e.g., name, email, phone) where required for full taxonomy exports.
Information collected automatically
- Device and browser information (e.g., user agent), and usage events (e.g., viewed node, search, compare).
- Log data such as IP address and timestamps for security, fraud prevention, and analytics.
- API usage logs for approved integration clients (endpoint, method, status code, and request metadata).
How we use information
- Provide and improve the KeSCO Explorer and Career Navigator experience.
- Generate recommendations and insights based on assessment responses.
- Support security monitoring, abuse prevention, and system integrity.
- Respond to inquiries, feedback, and support requests.
- Operate and audit API integrations (rate limiting, usage reporting, troubleshooting).
Security
- Access controls for administrative areas.
- Audit trails and event logging for operational integrity.
- API keys stored as hashes (raw keys are not stored).
- Monitoring to detect suspicious activity and prevent abuse.
No system is 100% secure, but we implement safeguards proportional to risk and continuously improve controls.
Data retention
We retain information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce platform policies. Retention may vary by data type (e.g., security logs vs. assessment results).
Your rights & choices
- Request access, correction, or deletion of your personal information (where applicable).
- Opt out of non-essential communications (if any are sent).
- Manage cookies/analytics preferences via browser settings (where applicable).
Children’s privacy
If the service is accessed by minors, it should be under appropriate guidance and in line with applicable laws and institutional policies. We do not knowingly collect personal data from children in violation of applicable requirements.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Effective” date above and may provide additional notice where appropriate.
Contact
For privacy questions, requests, or concerns, contact the LMIS support team.
Phone: +254 (020) 2729801/804-819
Office: State Department for Labour and Skills Development, Republic of Kenya